Frequently Asked Questions
WHO IS KOVERS CLUB?
Kovers Club was founded by sisters Kelsie Tippetts & Kymber Rifleman! We are currently located in Utah!
HOW DO I FIND MY KINDLE SIZE?
Your kindle size is found in the settings on your device (Settings > Device Options > Device Info). You can also check the model number on the back of your kindle:
Paperwhite 10th Gen - PQ94WIF
Kindle Basic 11th Gen - C2V2L3
Oasis 9th/10th Gen - CW24Wi or S81N40
DO YOUR CASES HAVE AUTO WAKE/SLEEP?
Yes! All Kovers Club cases have the auto wake/sleep feature!
DO YOU OFFER REFUNDS?
Unfortunately, we cannot offer refunds. Returns are eligible for in-store credit.
HOW LONG DOES SHIPPING TAKE?
We aim to ship orders within 1-2 business days! Shipping normally takes 3-5 business days!
DO YOUR CASES HAVE A BUILT IN STRAP?
Yes! All Kovers Club cases have a built in strap for easy holding!
Yes, we are planning to have more size availability as we learn what cases are wanted! Please email or message us on social media what size you are looking for so we can try to order in the future!
Have other questions? Feel free to reach out to us - we are happy to help!